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Six Sigma drives customer satisfaction and
bottom-line results by reducing variation and decreasing defects to no
more than 3.4 per million opportunities. Lean reduces non-value adding
activities and waste from your processes and products.
Six Sigma is a rigorous and disciplined methodology
that uses data and statistical analysis to measure and improve a
company's operational performance by identifying and eliminating
"defects" in manufacturing and service-related processes. Commonly
defined as 3.4 defects per million opportunities,
Six Sigma can be
defined and understood at three distinct levels: metric, methodology and
philosophy
Six Sigma History
The roots of Six Sigma as a measurement standard can be traced back
to Carl Frederick Gauss (1777-1855) who introduced the concept of the
normal curve. Six Sigma as a measurement standard in product variation
can be traced back to the 1920's when Walter Shewhart showed that three
sigma from the mean is the point where a process requires correction.
Many measurement standards (Cpk, Zero Defects, etc.) later came on the
scene but credit for coining the term "Six Sigma" goes to a
Motorola engineer named Bill Smith. Since then, hundreds of
companies around the world have adopted Six Sigma as a way of doing
business (Incidentally, "Six Sigma" is a
federally registered trademark of Motorola).
5 days Comprehensive Six Sigma Training
At the heart of Six Sigma improvement and redesign activities are
project teams. These teams will consist of people who want to use their
knowledge and skills to improve the performance of processes and the
business. Six Sigma Green Belt training is focused on team members
understanding and applying the Define Measure Analyze Improve and
Control (DMAIC) model which is the foundation of most Six Sigma
projects.
The focus of Six Sigma is fundamentally about quality, customer focus
and cost, whereas Lean is about cost and speed. This course blends a
number of Lean concepts and tools into the Six Sigma DMAIC model. The
team leaders and team members are the brains and muscle behind the Lean
Six Sigma program. It is critical that they are equipped with the
appropriate skills and tools to enable them to deliver current and
future improvements.
Six Sigma Green Belt Training Course Objectives
At the end of the five day Lean Six Sigma Green Belt training course
delegates will understand and be able to:
* Apply the principles of the Six Sigma DMAIC performance improvement
model.
* Establish the “Voice of the Customer” in defining the required
performance standard.
* Use a number of measurement approaches and tools to establish current
performance.
* Use appropriately a number of basic analysis tools and techniques to
establish the root cause of a problem.
* Understand key lean concepts and tools, when and how to apply them to
drive improvements
* Recognise the difference in approach and techniques for incremental
and redesign
improvement strategies and know how to decide on the correct approach.
* Establish ongoing process controls and process governance structures
Six Sigma Green Belt Training Course Content
This Lean Six Sigma Green Belt course, which has a case study running
through the five days, covers:
Define
* Understanding Variability
* Project Charter
* Stakeholder Analysis
* Communication Plan
* Identify and segment Key Customers
* Critical to Quality (CTQ) Requirements Verifying CTQs
* Hi-level Process map
* Process Vision
* Project Plan
Measure
* Measurement Basics
* Measurement process and plan
* Selecting Measures
o Measuring Value
o Cost of Poor Quality
* Data definition and sources
* Gauge R&R
* Sampling
* Measuring yield and capability
* Implementing the measurement plan
Analyse
* Data Analysis
o Pareto charts
o Frequency charts
o Run charts
o Variation
* Process Mapping and Analysis
o Value Stream Analysis
o Complexity
* Cause and Effect Analysis
* Verifying causes
o Scatter diagrams
o Design of Experiment
Improve
* Process Vision
* Brain storming
* Lean principles
o 5S’s
o Little’s Law
o Push versus Pull
o Visibility
o Setup reduction
* Theory of Constraints
* Evaluating solutions
o Decision Analysis
o Impact Effort Matrix
* Selecting solutions
* Developing solution options
* Business scenarios
* Pilot testing
* FMEA risk analysis
* Implementation planning
* Force field analysis
Control
* Simple and appropriate documentation
* Mistake Proofing
* Statistical Control
o Variation
o Control Charts
o I, X Bar and R Charts
* Response Charts
* Process Management
* Process Scorecards
* Project Close and Handover
Who Should Attend This Six Sigma Training
Course ?
* Managers, internal consultants, change agents, project managers, team
leaders and team members who will be involved in Six Sigma projects.
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